So, yes, I was upset. I wrote the page; I promoted the page; and now it has just been handed over to someone else to profit from. So I contacted the Vertical Manager, sent an email to Jason Calacanis, and even posted a question on Mahalo Answers….
Here is my Mahalo Answers post:
Here is my email to Jason Calacanis:
My page, Hunger Games Movie, was recently taken away from me because I did not get a chance to update it. I was about 50 words short of the minimum requirement. However, I have done a lot of work on this page as far as promotion goes, and as a result it ranks very high on Google (first page). There has also not been anything new on this topic (I have this on Google Alerts) in quite some time. So though I understand that this page needed more words, I don't see why it was so critical to the point where you had to take the page from me. It is now being managed by someone else and that person did a piss-poor job on the synopsis. The grammar is horrendous and it was obviously written by someone who never read the book.
So you have taken this page from me only to have it managed by someone who obviously cannot write. And now this person is going to benefit from my time spent promoting this page. And now I'm going to be embarrassed when people click my links to this page and read this awful content.
Is this the future of Mahalo? Quantity over QUALITY? If this is seriously what I have to look forward to, then I'm really not sure I want to be associated with Mahalo. I don't mean any disrespect to you, but I just feel completely wronged by this situation.
Jason Calacanis responded that he would have Lon Harris look into it and added that, “We only take pages away when someone really doesn't respond for a long time (like days) and there is a breaking news.”
I then received a response from Lon Harris to the question I posted on Mahalo Answers:
This is the first time that I heard that VMs were having an “issue” with my pages. Not one member on Mahalo, including Vertical Managers, had all of their pages updated. Believe me, I checked because I wanted to make sure that I was not the only one still updating my pages. So for Lon to say that my pages had become an issue was news to me. I had been working on my pages, and made updates when requested to by a VM. This was the first time I wasn’t able to get to it. And for one missed deadline to negate all the work I put into the page is unacceptable. I spent a lot of time promoting that page by joining forums about the topic and other Q&A sites. And because I was 50 words shy of the new page requirement, they just up and gave it to someone else.
So anyway, I got over it, and even apologized to the Vertical Manager for getting upset. So I moved on and continued even more diligently to finish updating all of my pages. I put in countless hours and I believe that by the end of March, I had finally met the requirements based on the Mahalo Page Management Guide: I had least 300 words on every page I managed, including at least 5 fast facts and credible citations. So it came as a big surprise to me when I found out that another one of my pages had been revoked.
Lon Harris revoked the Foot Locker Coupons page from me. This page had over 400 words, and all the other requirements as outlined in the Mahalo Page Management Guide. So I sent Lon a Direct Question asking why it had been revoked. He did not respond, but the Vertical Manager did. She told me that the page was revoked because I failed to include the minimum number of words in the video description. I only had 24 words as opposed to 50 words. So I went through the page management guide again looking to see if I somehow missed this requirement. And it was no where to be found on the guide.
So, how can this be right? Revoking pages for something that is not even written in Mahalo’s own page management guide? So, yeah, this time I was really pissed. If this video description requirement had been written in the Mahalo guide, I would have made this update. So after receiving the message from the VM, I posted my situation on Mahalo Answers to get some feedback from the Mahalo community.
I was not able to get a screen shot, since Mahalo removed my post, but this is what I wrote:
I then received a response from Lon Harris to the question I posted on Mahalo Answers:
This is the first time that I heard that VMs were having an “issue” with my pages. Not one member on Mahalo, including Vertical Managers, had all of their pages updated. Believe me, I checked because I wanted to make sure that I was not the only one still updating my pages. So for Lon to say that my pages had become an issue was news to me. I had been working on my pages, and made updates when requested to by a VM. This was the first time I wasn’t able to get to it. And for one missed deadline to negate all the work I put into the page is unacceptable. I spent a lot of time promoting that page by joining forums about the topic and other Q&A sites. And because I was 50 words shy of the new page requirement, they just up and gave it to someone else.
So anyway, I got over it, and even apologized to the Vertical Manager for getting upset. So I moved on and continued even more diligently to finish updating all of my pages. I put in countless hours and I believe that by the end of March, I had finally met the requirements based on the Mahalo Page Management Guide: I had least 300 words on every page I managed, including at least 5 fast facts and credible citations. So it came as a big surprise to me when I found out that another one of my pages had been revoked.
Lon Harris revoked the Foot Locker Coupons page from me. This page had over 400 words, and all the other requirements as outlined in the Mahalo Page Management Guide. So I sent Lon a Direct Question asking why it had been revoked. He did not respond, but the Vertical Manager did. She told me that the page was revoked because I failed to include the minimum number of words in the video description. I only had 24 words as opposed to 50 words. So I went through the page management guide again looking to see if I somehow missed this requirement. And it was no where to be found on the guide.
So, how can this be right? Revoking pages for something that is not even written in Mahalo’s own page management guide? So, yeah, this time I was really pissed. If this video description requirement had been written in the Mahalo guide, I would have made this update. So after receiving the message from the VM, I posted my situation on Mahalo Answers to get some feedback from the Mahalo community.
I was not able to get a screen shot, since Mahalo removed my post, but this is what I wrote:
I know I'm going to get blacklisted for this, but I am so pissed off that I don't give a damn.
I was managing the Foot Locker Coupons page, and forgot to put 50 words in my video description (it had 24 words). But the page over all had well over 400 words and was a very well-written, informative page. But because I had only 24 words in the video description, the page was revoked.
I am absolutely outraged at how Mahalo is treating the people who put their time into this "community" trying to make it better. There are far worse pages out there!!!
Here's a snapshot of my page when I managed it - what the hell is wrong with it!!?? Do you think it deserved to be revoked? Let this be a warning to you all --- the Mahalo Gestapo is out there!
About an hour later I found out I had been banned for a Terms of Service violation. WTF!?
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